FAQ

Quick Help

Before reaching out, try the quick options below. Most questions get resolved in a few seconds through your Inline-4 account.

My Account

Manage your orders, addresses, account info, and activity.

Go to Account

Track Your Order

Check the live status of your shipment with your order number and registered mobile number.

Track Now

Returns & Refunds

Read our Return and Refund Policy and submit a return request if needed.

View Policy

Frequently Asked Questions

Go to the Shop button in the header, choose a category, select the product, add it to your cart, and proceed to checkout. Enter your billing and shipping details, choose your payment method, accept the terms, and place your order.
Click on the My Account icon at the top right corner of the page. You can sign up or log in using your credentials.
Go to My Account and use the Forgot Password option to reset your password.
Use your registered email address to recover your login details. If it still does not work, contact us on WhatsApp: 7975893974.
Click on the cart icon available on all product cards or product pages.
Click on the Add to Wishlist button on any product page.
You can enter promo codes on the Cart page or Checkout page before making the payment. Make sure the code is applied successfully.
No. Once an order is placed, it cannot be changed. You may place a new order if needed.
After the order is shipped, you will receive tracking details from our logistics partner on your email and registered mobile number.
Share your order details and photos of the product on WhatsApp: 7975893974. Our team will review and respond within 48 hours.
Check if your login details are correct. If the issue continues, contact us through email or WhatsApp.
Yes. You may contact us directly or explore selected products meant for retail buyers.
Yes. You can find our offline dealers and store partners on the Associations page.
Yes. COD is available with an additional charge of Rs. 30. Choosing prepaid payment can help you avoid COD fees and unlock offers.
Delivery usually takes 4 to 7 business days. Delays may occur during exceptional situations.
We accept NEFT, Credit and Debit cards, UPI, COD, and other common payment options.
Yes.
Yes.
It is a virtual wallet that allows you to store balance for future shopping. Refunds can also reflect in your wallet.
Yes, you can transfer wallet funds to another Inline-4 user.
You can use credits during checkout while placing a new order.
Please check your internet connection and available balance. Try again after a few minutes.
Contact us by email and share your order details. You may also message us on WhatsApp: 7975893974.
Go to My Account, then My Orders, and use the Cancel option.
Please read our Return and Cancellation Policy for full details on how to request a return or replacement.
Refunds will reflect either in your Inline-4 wallet or in your bank account, depending on the payment method used.
We use trusted courier partners who handle delivery through multiple channels.
Yes, we ship nationwide.
Delivery typically takes 4 to 7 business days. Timelines may vary during exceptional conditions.
Share your order ID with us at info@inline4.in or message us on WhatsApp: 7975893974.
Yes. Please review our Return Policy before requesting a return.
International shipping will be available soon.
Go to My Account, then My Address to update your details.
For COD orders below Rs. 500, delivery charges are Rs. 60. For prepaid orders below Rs. 500, delivery charges are Rs. 50.
Share your concern with us at info@inline4.in or through our WhatsApp business chat.
Share your order ID and images of the damaged product with us at info@inline4.in or WhatsApp.
Yes. Go to My Account and cancel your order through My Orders. Refunds will be processed accordingly.

Still Need Help?

Our team is here to help. Reach out to us by email or WhatsApp and we'll get back to you within 48 hours.